ASSESSING THE INFLUENCE OF PROCUREMENT PRACTICES ON THE PERFORMANCE AND SUSTAINABILITY OF COMMERCIAL BANKS A CASE STUDY: ROKEL COMMERCIAL BANK

Authors: Mohamed Ibrahim Justice Ganawah & Hashriff Lunet Fatmata Sesay

ABSTRACT

Procurement is pivotal in shaping organizational performance and sustainability. This case study examines the procurement operations at Rokel Commercial Bank, a leading institution in Sierra Leone’s banking sector. It assesses how procurement strategies impact the bank’s effectiveness and compliance with sustainability goals. Utilizing a mixed-methods approach, the study combines interviews, document reviews, and financial analysis to gather insights from bank staff, management, customers and suppliers.

The findings demonstrate that effective procurement extends beyond cost management to improve the quality of services and goods, strengthen supplier relations, and enhance risk management practices. The study also explores the role of sustainable procurement in bolstering Rokel Bank’s contributions to environmental and social objectives, aligning with global sustainability standards. The challenges and opportunities within the bank’s procurement framework are identified, with recommendations aimed at optimizing supplier selection, fostering innovative practices, and integrating sustainability more profoundly into procurement processes. This case study offers valuable perspectives for institutions looking to enhance their procurement functions to achieve better financial performance and sustainable growth.

Keywords: Procurement, Organizational Performance, Sustainability, Financial Sector, Rokel Commercial Bank.

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