THE EFFECT OF WORK-LIFE BALANCE ON PERFORMANCE THROUGH THE MEDIATING ROLES OF JOB SATISFACTION AND EMPLOYEE ENGAGEMENT AMONG PAID VOLUNTEERS – International Journal of Social Sciences and Management Review

THE EFFECT OF WORK-LIFE BALANCE ON PERFORMANCE THROUGH THE MEDIATING ROLES OF JOB SATISFACTION AND EMPLOYEE ENGAGEMENT AMONG PAID VOLUNTEERS

Authors: Aga Widyah Perdana Putra, Tri Kartika Pertiwi & Hesty Primarini

ABSTRACT

This study examines the influence of Work-Life Balance on the performance of paid volunteers, with Job Satisfaction and Employee Engagement serving as mediating variables. Using structural equation modeling, the analysis confirms that Work-Life Balance significantly enhances performance both directly and indirectly. Involvement Balance was identified as the strongest contributor to the Work-Life Balance construct, indicating the importance of proportional engagement between volunteering roles and personal responsibilities. Job Satisfaction significantly mediated the relationship, with Satisfaction with the Job noted as the most influential indicator. Employee Engagement also acted as a significant mediator, where Dedication showed the strongest loading and Absorption represented the most prominent experiential dimension. These findings highlight the role of balance, emotional attachment, and satisfaction in shaping volunteer performance. The study provides empirical evidence relevant to the management of paid volunteers in event-based organizational settings and emphasizes the need for supportive practices that maintain Work-Life Balance to optimize performance.

Keywords: Work-Life Balance, Job Satisfaction, Employee Engagement, Performance, Paid Volunteer

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