CRITICAL FACTORS OF SUPPLY CHAIN MANAGEMENT AND PERFORMANCE OF MEDIUM SCALE INDUSTRIES IN SOUTH- EAST, NIGERIA – International Journal of Social Sciences and Management Review

CRITICAL FACTORS OF SUPPLY CHAIN MANAGEMENT AND PERFORMANCE OF MEDIUM SCALE INDUSTRIES IN SOUTH- EAST, NIGERIA

Authors: Prof. Isaac A.ayandele & Dr. Obialor, Donatus Chukwuemeka

ABSTRACT

The twenty-first-century organizations are required to provide accurate, on-time deliveries in addition to providing high-quality products and services at low cost-effectively and efficiently. This can be achieved if only the organizations are not in any way affected by some critical factors like Information technology, environmental uncertainties, supply chain relationship, value-added process, SCM performance, business management, and customer satisfaction. The study was conducted to evaluate how critical factors affect supply chain management performance of (PZ industries) Medium Scale Industries in South East, Nigeria. The study is composed of an introduction and discussions on critical factors affecting supply chain management. The study employed a descriptive survey design. Data were generated through questionnaires administered to staff of the PZ industries. Data collected were analyzed using the regression analyses with the aid of SPSS Version 18. Results confirmed that SCM critical factors affecting SCM are very significant in enhancing both business and operational performance.

Keywords: Supply Chain, Management, Critical Factors, Information Technology, Operational Performance.

REFERENCES

DWivedi, A. and Butcher,T.(2009). Supply Chain Management and Knowledge Management.
Ford, D. and Mouzas. S. (2010) Networking Under Uncertainty: Concepts and Research Agenda. Journal of Industrial Marketing Management, 39:956.
Fraza, V. (2000) SCM FOR Small Distributors. Industrial Distribution, 89 :81.
Handfield, R. B. and Nichols, E. L. J. (1999) Introduction to Supply Chain Management. New Jersey: Prentice Hall, Inc.
Hung, H. (2010) Reconciling The Paradox Supply –Side and Demand –Side Strategies in Industrial Innovation. Industrial Marketing Management, 39 :342.
Kurata, H, and Num, S.S (2010) After- Sales Service Competition in a Supply Chain: Optimization of Customer Satisfaction level or Profit or Both? International Journal of Production Economics.127: 136 – 146.
Leavy, B. (2010) Design Thinking: A New Mental Model of Value Innovation. Strategy and Leadership, 38 :5.
Li, S. (2001) An Integrated Model for Supply Chain Management Practice, Performance and Competitive Advantage in Manufacturing Management. Ohio, The University of Toledo, 1- 266.
Li, S. Rao, S.S. Ragu- Nathan, T.S. and Ragu- Nathan, B. (2005) Development and Validation of a Measurement Instrument for Studying Supply Chain Management Practices.Journal of Operations Management.
Mwale, H. (2012) Supply Chain Management Practices and Organizational Performance of Large Manufacturing Firms in Nairobi, University of Nairobi Press.
Obialor, D.C (2020) Information Technology and Global Supply Chain Management. International Journal of Innovative Research and Development, ISSN 2278-0211 (Online) DOI No.: 10.24940/ijird/2020/v9/i8/AUG20058, Pp. 214-220
Paulraj, A. and Chen, I.J. (2007a) Environmental Uncertainty and Strategic Supply Management: A Resource Dependence Perspective and Performance Implications. Journal of Supply Chain Management.
Quesada, H. Gazo, R. and Sanchez, S. (2012) Critical Factors Affecting Supply Chain Management: A case Study in the US pallet Industry. Purdue University, USA.
Quesada, H. and Meneses, M. (2010) Determinacion de un modelo de Negocios para Apoyar el Desarrollo de la Pequena y mediana Empresa Basado en Casos de Exito. Costa Rica:Instituto Tecnologico de Costa Rica.
Tim, F. (2007) Into the Depths of the I.E.I Framework: Using the Internet to Create Value in Supply Chain Relationships. Supply Chain Management, 12: 96.