ORGANISATIONAL HARMONY AND EMPLOYEE PERFORMANCE IN AKWA IBOM STATE UNIVERSITY, NIGERIA

Authors: Jonah, Naomi Akanimo, Okurebia, Samuel Ph.D. & Akpan, Aaron Ph.D.

ABSTRACT

This study examined organisational harmony and employee performance in Akwa Ibom State University: employees’ opinion. The objective of the study was to establish the relationship between effective communication, teamwork, and employee performance in Akwa Ibom State University. A descriptive research design was adopted in the study. Primary data was collected using a structured research questionnaire from a sample size of 316 employees that comprised academic and non-academic staff of Akwa Ibom State University. The data collected was analysed using descriptive and inferential statistic techniques. From the findings, it was revealed that there is a positive and significant relationship between effective communication and employee performance in Akwa Ibom State University (R=0.273; t-stat. = 4.939; prob. = 0.000). Also, teamwork has a positive and significant relationship with employee performance at Akwa Ibom State University (R=0.363; t-stat. = 6.774; prob. = 0.000). It was concluded that organisational harmony significantly relates to employee performance in organizations. Recommendations made include the need for organizations to sustain and strengthen formal communication channels in public organizations like universities to enhance and ensure effective communication, and also the need for sustenance of collaborative efforts that involve teamwork to enhance the performance of employees in the organisation.

Keywords: Organisational harmony; effective communication; teamwork; employee performance

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