International Journal of Social Sciences and Management Review

OCCUPATIONAL STRESS AND EMPLOYEE PERFORMANCE OF DEPOSIT MONEY BANKS IN DELTA STATE, NIGERIA

Authors: Osazevbaru, Henry Osahon (Ph.D.) & Agbamudia, Oghenedoro

ABSTRACT

This paper examined the influence of occupational stress on employee performance of deposit money bank (DMB) in Delta State. Occupational stress was proxied by work demand, cognitive job insecurity, affective job insecurity, and job threat. The research design used in the study was the descriptive survey design. The population of the study was 996 bank employees. Taro Yamane formula was used in determining a sample size of 285. The study made use of primary data generated through closed-ended questionnaire. The reliability of the research instrument was conducted using the Cronbach alpha coefficient.  The stated hypotheses were tested and the results revealed that all the occupational stress variables were negatively and significantly related to employee performance. But cognitive job insecurity stress was more statistically significant while work demand stress was the least statistically significant predictor of employee performance. Based on the findings, it was concluded that there is need for bank management to tackle situations that create stress in the banking industry. It was therefore recommended that since cognitive job insecurity is a stressor that is psychologically felt by the bank employee, the bank management should create a favorable working condition that will make the employees to be more productive.

Keywords:  Affective job insecurity, Cognitive job insecurity, Job threat, Work demand, Work stressor.

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