QUALITY MANAGEMENT OF THE HIGH-QUALITY B.A. PROGRAMS ACCORDING TO THE AUN-QA APPROACH AT UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES, VIETNAM NATIONAL UNIVERSITY – HO CHI MINH CITY

Author: Bui Ngoc Quang

ABSTRACT

This study is based on the ASEAN University Network-Quality Assurance (AUN-QA) program quality assurance model approach of the Southeast Asian University network. On that basis, the research team analyzed the current status of the quality management of the high-quality B.A. programs at the University of Social Sciences and Humanities (USSH), Vietnam National University Ho Chi Minh City (VNU-HCM) through the following aspects of the programs: (1) objectives and expected learning outcomes; (2) design and description; (3) structure and content; (4) teaching and learning methods; (5) test and evaluate learning results; (6) quality of the faculties involved via their teaching staff and support staff; (7) facilities, equipment and finance; and (8) quality assurance and improvement. Proposed solutions were then raised in hope of improving the effectiveness of the quality management of the high-quality B.A. programs according to the AUN-QA approach.

Keywords: Management, program, high-quality, AUN-QA

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